DMCA Policy

RetroCloud respects the intellectual property rights of others and expects its users and partners to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. § 512, RetroCloud will respond expeditiously to claims of copyright infringement that are reported to our designated copyright agent.

1. Notice of Claimed Infringement

If you believe that content accessible through RetroCloud's website or platform infringes your copyright, you may submit a written notice of claimed infringement to our Designated Copyright Agent. To be valid under the DMCA, your notice must include all of the following:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work(s) claimed to have been infringed. If multiple works are covered, a representative list may be provided.
• Identification of the specific material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to permit us to locate the material on our platform (e.g., URL).
• Your contact information, including your full name, mailing address, telephone number, and email address.
• A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or applicable law.
• A statement, made under penalty of perjury, that the information in your notification is accurate and that you are the copyright owner or are authorized to act on behalf of the owner.

2. Designated Copyright Agent

All DMCA notices must be sent to our Designated Copyright Agent:

• Name: RetroCloud Legal Team — Copyright Agent
• Email: hello@retrocloud.online (Subject line: "DMCA Notice")
• Postal Address: 350 Technology Drive, Suite 400, Austin, TX 78701, United States

Please note that this contact information is for copyright-related matters only. Other inquiries sent to this address may not receive a response. We respond to all valid DMCA notices within 5 business days.

3. Counter-Notification

If you believe that material you posted was removed or disabled as a result of a mistake or misidentification, you may submit a written counter-notification. To be valid, your counter-notification must include:

• Your physical or electronic signature.
• Identification of the material that has been removed or disabled and the location at which the material appeared before removal or disablement.
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification.
• Your name, address, telephone number, and email address.
• A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside the United States, for any judicial district in which RetroCloud may be found.
• A statement that you will accept service of process from the person who provided the original DMCA notice.

Upon receipt of a valid counter-notification, we will forward a copy to the original complainant and may restore the removed material in 10 to 14 business days unless the copyright owner files a court action against you first.

4. Repeat Infringer Policy

RetroCloud maintains a policy of terminating, in appropriate circumstances, the accounts and API access of users and partners who are repeat infringers of intellectual property rights. We evaluate each claim on its merits and in good faith.

5. Scope of This Policy

RetroCloud is a technology infrastructure provider. We do not host, store, or distribute end-user game software through this public website. Our platform enables partner companies to build gaming services using our cloud infrastructure. Claims regarding content hosted by a RetroCloud partner should be directed to that partner in the first instance. If you are unable to identify or reach the responsible partner, please contact us and we will assist in connecting your claim to the appropriate party.

6. Misrepresentation

Please be aware that filing a false or misleading DMCA notice is subject to legal liability under 17 U.S.C. § 512(f), which provides for damages, including costs and attorney fees, against any person who knowingly materially misrepresents that material is infringing or that material was removed or disabled by mistake or misidentification.